Frequently Asked Questions

Everything you need to know about your Timoteo experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like swimwear and underwear must have the protective strip intact.

How do I know which size to choose?

Each product page features a detailed size guide. Since our fits range from athletic to slim-cut, we recommend checking your measurements against our chart to ensure the perfect fit.

Do you ship internationally?

Yes, Timoteo ships to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How should I care for my Timoteo garments?

To maintain the quality of the fabric and elasticity, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.