Returns & Exchanges

At Timoteo, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure all original tags are attached and the packaging is intact to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the packing slip to ensure faster processing at our warehouse.

3

Ship the Items

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing